Important Notice

Attention!

Cases of MONKEYPOX virus are being seen in sexual health clinics. It is contagious and can be passed on to other people through direct contact. If you meet the criteria below, meaning that you could have monkeypox, Please DO NOT come to clinic until you have been assessed over the phone and instructed to do so. Please access your Personal Health Record to find out how to get an assessment. 1. You have an unexplained rash on any part of the body, similar to the picture below,
Images of individual monkeypox lesions and 2. One or more of the following - fever, severe headaches, muscle aches, joint pains, back pain, swollen glands since 15th March 2022 and either: • Have been in contact with a confirmed or probable case of monkeypox in the 21 days before your symptoms started OR • Have travelled to West or Central Africa in the 21 days before your symptoms started OR • Are gay, bisexual or other man who has sex with men

Video Consultations

Where appropriate, you can attend your consultation online via a video call. Video calling is as convenient as a phone call, with the added value of face-to-face communication.
It can save you time and money, and brings your care closer to home.
Instead of travelling to your appointment, you enter the clinic’s online waiting area.
The health service is notified when you arrive, and your clinician will join you when ready.
There is no need to create an account.
No information you enter is stored.

Is it secure?

Video calls are secure; your privacy is protected.
You have your own private video room that only authorised clinicians can enter
No information you enter is stored.

What do I need to make a video call?

  • A good connection to the internet If you can watch a video online (e.g. YouTube) you can make a video call
  • A private, well-lit area where you will not be disturbed during the consultation
  • One of these:
    • Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone
    • Safari web browser on an Apple iMac, MacBook, iPad, or iPhone
  • Web-camera, speakers and microphone already built into laptops or mobile devices

How much internet data will I use?

You don’t use any data while waiting for a clinician to join you. A video call uses a similar amount of data to Skype® or FaceTime®.
Smartphone and tablet users: If you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance.


Video Consultations with the Hathersage Centre

Video Consultations with the Stockport Choices Centre

Video Consultations with the Tameside, Orange Rooms

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