Important Updates

Due to COVID-19 the majority of our clinics are now closed. We have temporarily moved to telephone appointments. Please do not come to clinic unless told to do so. Please see our notice board on the home page for ways to access services. There is a dedicated helpline for people who need support or help for those suffering from domestic abuse. You can call the National Domestic Helpline on 0807 2000 247. You can also access further information for support at various local authorities website Manchester City Council, Tameside Metropolitan Borough Council, Trafford Council, Stockport Council If you need emergency help relating to domestic abuse but cannot speak, call 999 and press 55 when prompted. See more information about the silent solution this information leaflet from Greater Manchester Police #MakeYourselfHeard #SilentSolution

Video Consultations

Where appropriate, you can attend your consultation online via a video call. Video calling is as convenient as a phone call, with the added value of face-to-face communication.
It can save you time and money, and brings your care closer to home.
Instead of travelling to your appointment, you enter the clinic’s online waiting area.
The health service is notified when you arrive, and your clinician will join you when ready.
There is no need to create an account.
No information you enter is stored.

Is it secure?

Video calls are secure; your privacy is protected.
You have your own private video room that only authorised clinicians can enter
No information you enter is stored.

What do I need to make a video call?

  • A good connection to the internet If you can watch a video online (e.g. YouTube) you can make a video call
  • A private, well-lit area where you will not be disturbed during the consultation
  • One of these:
    • Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone
    • Safari web browser on an Apple iMac, MacBook, iPad, or iPhone
  • Web-camera, speakers and microphone already built into laptops or mobile devices

How much internet data will I use?

You don’t use any data while waiting for a clinician to join you. A video call uses a similar amount of data to Skype® or FaceTime®.
Smartphone and tablet users: If you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance.


Video Consultations with the Hathersage Centre

Video Consultations with the Stockport Choices Centre

Video Consultations with the Tameside, Orange Rooms

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