Notice to patients
We are experiencing a high demand on the service and we are sorry for your inconvenience. This is owing to staff shortages and a reduction in appointments available. The Receptionists will do their best to help you and get you seen as soon as possible. To help you (if you do not have any symptoms) you can also get a home testing kit from our website. We hope to address our staffing shortfall as soon as possible. Please look out for further information on our website.
On a visit to one of our clinics, you might meet the following people :
Administration and clerical staff
Our administration team includes our reception staff and secretaries, as well as IT and management staff. Administrative staff are responsible for the administration of patient attendance, including welcoming and registering patients. They work closely with doctors and nurses to ensure smooth running of the clinics.
The doctors treat and manage patients with symptoms, manage patients who require a contraceptive procedure and train other healthcare professionals who want to expand their skills and knowledge in sexual health.
Our health advisors will call you if you are found to have a sexually transmitted infection (STI) and will arrange with you to return to the clinic (of your choice) for treatment, if necessary. They will also assist you, if you choose, to contact any sexual partner(s) who may have had contact with infection - this is called partner notification,.
They also see younger patients to help to establish if there are any concerns or worries.
Our nurses treat and manage patients with symptoms, manage patients who require a contraceptive procedure, , give test results and administer treatment for sexually transmitted infections (STIs).
Nurses will also prescribe contraception, including emergency hormonal contraception (also known as the morning-after pill), and perform contraceptive procedures, such as inserting implants or intrauterine devices (IUDs).