Notice to patients

We are experiencing a high demand on the service and we are sorry for your inconvenience. This is owing to staff shortages and a reduction in appointments available. The Receptionists will do their best to help you and get you seen as soon as possible. To help you (if you do not have any symptoms) you can also get a home testing kit from our website. We hope to address our staffing shortfall as soon as possible. Please look out for further information on our website.

Informing your partners of STIs

If you are diagnosed with an infection, treating your partner(s) can help to protect you from catching infection again. Treating your ex-partners may not only prevent them from having serious health problems but also stop the infection being passed on to others.

Informing partners of their risk of an STI is a sensitive issue.Some patients may choose to inform their partners themselves.Our health advisors can help you with this task. They can contact your partner(s) and inform them that they may be at risk of the STI you have been diagnosed with, without naming you.

Our staff will ask you questions about who you have had sex with. This includes, where possible, personal details about the other person such as their name, date of birth or age and where they live. You may not know all these details but it is important you give us as much information as you can. This information is used confidentially to check that your partner has attended clinic and is very important in making sure they get the right tests and treatment.

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